Objectives of the BBA Product Excellence Programme for our clients is to:
The Benefits of the BBA Product Excellence Programme for you:
When we created BBA PEP we wanted to add value to the services we provide to our clients by offering additional assurance to specifiers, designers, architects, contractors and the general public that BBA Certified products continue to match their agreed specification. With this in mind, we worked not only to create a robust post-certification testing system but also to build upon the benefits that can be passed on to your customers:
With BBA PEP, you can retain and benefit your customers by providing further enhanced traceability and quality assurance of your certified products. BBA PEP helps to show transparency and give comfort to users that the needs of the public are at the forefront of all decision making.
With customer satisfaction improved, customer retention becomes smoother, which helps to drive profitability and competitiveness.
‘By enrolling Thermal Economics into the PEP scheme, we feel this brings added value to our products and further enhances our reputation with our major house building clients as a trusted supplier. We have always focused on independent verification of our products and PEP provides further reassurance for our existing customers as well as new opportunities we are speaking to. We’d recommend this option to other manufacturers’. - Matt Tiller, Head of Technical Services at Thermal Economics
Specifiers, architects and contractors looking for evidence that products have been regularly tested now have greater reassurance through the BBA PEP programme. Once a certified product passes its PEP test, our website will be updated to reflect this. We also go one step further by sharing this good news on our social media pages and working with you to highlight the added value provided by this initiative to your clients. Finally, you can send a direct link to our website to specifiers, architects and contractors to let them know that the BBA has carried out either an annual or triennial test on your product.
For many in the public (and private) sector, there exists a lack of trust and understanding of construction products formulations. In addition to this, there is added concern that construction products’ raw materials might have been changed post-BBA Certification. With BBA PEP, you can give your customers, who in turn can give the general public, confidence that these products continue to match their certified specification. It also demonstrates that you have taken the onus of working with the BBA to provide credibility of said product. This sense of added security offers assurance and guarantee to those specifying and legislating for the construction industry and reassures the general public that their safety continues to be paramount in all actions taken.
Joining the BBA Product Excellence Programme:
Becoming part of BBA PEP is simple and straight forward, because we’ve done all the work for you. In reviewing all products certified under our BBA Agrément Certificate, we found that products fall into 2 areas of complexity:
Being part of BBA PEP means that as part of the conditions of our Agrément Certification, BBA Management Systems Auditors will continue to carry out their 6-monthly on-site audits as usual. However, during these visits they will also select products randomly for further testing as part of BBA PEP. The selected product will be photographed and labelled by the auditor, after which you will need to send the selected sample to the BBA Test Excellence Centre in Watford.
PEP applies to both new and current products that are not annually tested under another BBA scheme. New products Certified by the BBA from the 27th July 2018 will automatically be enrolled into BBA PEP, and our contracts will reflect this status as well as specifying the complexity of the product. Also, from 27th July 2018, existing products will be given the opportunity to enroll into BBA PEP, however you will be given the option to submit test results from other UKAS approved test facilities to demonstrate that your products possess the agreed characteristics.
The BBA will make a nominal charge for checking these results and updating our records to show the product has been tested. To find out more about how BBA PEP can enhance your visibility to specifiers, designers, architects, contractors and the general public check out our FAQ. Alternately, you can download the PEP Brochure for more information.